Articles upon request
Speaker information.
If you are speaking at a Kuta event please read this word file speaker-information if you can't read the file please download this pdf version: speaker_information
Article 1. You are no longer in charge of your mood (Feb 2009)
A short article examining the importance of management interventions with staff at the start of the day - practical skill ideas designed to address grumpiness, mood swings and poor morning sales effectiveness within the business unit. This article also provides ideas aimed at lifting the spirit of both the manager and the subordinate increasing effectiveness sooner for longer. to request this article email admin@kuta.co.uk