Do you think you are emotionally intelligent enough to be trusted with your mood state within a performance role?
I am suggesting that the cost in either lost business or poor performance through state or “mood” ignorance in our business is far too high for us to ignore – let me explain;
A person (for example) a recruitment consultant can get up and go to work in a state of mind that has been affected by a number of variables* the recruiter will then go to their desk taking that “state” with them which in turn affects how they view the day ahead and the tasks that they must complete, not including the effect that they have on others. Typically this means a poor “state” of mind will result in tasks being overlooked as not important enough or approaching sales calls without the necessary enthusiasm for inspiring prospective customers to make profitable decisions in their employers favour – or even affecting (negatively) other peoples performance. [Read more...]